Aestiva
Help Desk

Over 500 Systems Delivered.

We make Workflow, Audit and Compliance Easy.

PricingRequest A Demo

"We could not be more pleased with the ease of use and functionality..."

— Catherine Carter

Financial Specialist

Great Lakes Bioenergy Research Center

Provide Awesome Support

From the point a ticket is opened to its final resolution, Aestiva Help Desk helps you provide awesome support.

The Efficient Way

Features include alerts, smart ticket routing, real-time management reporting, real-time KPIs, and more. Call today.

Features

  • Customized ticket design
  • Intelligent routing of tickets
  • Support queues and direct routing
  • Priority alerts and expected delivery
  • Real-time reports and KPIs

Other Benefits

  • Installs on your server
  • No recurring license fees
  • 100% browser-native
  • Integration-ready
  • Affordable

Super Flexible. Highly Expandable.

Aestiva Help Desk can be expanded and assembled to serve different ticketing applications. As a Business Process Automation firm, Aestiva has production technology to configure the system almost any way you want.

More Reasons To Get Serious

We don't have any recurring software license fees. Call us radicals but we don't think you should be charged in year-two for work paid for and delivered in year-one. And we're upfront about our pricing too. See price chart below. Call today for a free demonstration.

"We could not be more pleased with the ease of use and functionality..."

— Catherine Carter

Financial Specialist

Great Lakes Bioenergy Research Center

Why Aestiva Help Desk?

Affordable

The features of the most sophisticated systems, but without the price or complexity.

Streamlined

Approval flow with reminders.

Powerful Reporting

Create the reports you need and view valuable data.

File Attachments

Attach important files to support tickets.

Integration Ready

Integrates with existing systems

Customized For You

Customized to fit your unique business.

Why Aestiva Help Desk?

Affordable

The features of the most sophisticated systems, but without the price or complexity.

Streamlined

Approval flow with reminders.

Powerful Reporting

Create the reports you need and view valuable data.

File Attachments

Attach important files to support tickets.

Integration Ready

Integrates with existing systems

Customized For You

Customized to fit your unique process.

Why Aestiva Help Desk?

Affordable

The features of the most sophisticated timesheet systems, but without the price or complexity.

Streamlined

Approval flow with reminders

Powerful Reporting

Create the reports you need and view valuable data.

File Attachments

Attach important files to support tickets.

Integration Ready

Integrates with existing systems

Customized For You

Customized to fit your unique process.

Hundreds Of Modules

Highly customizable and flexible

Custom Layouts


Our production department has the ability to make major changes to the layout of time sheet forms. We can add reportable custom fields, change how fields or ordered and organized on the screen, change the time sheet period (note that time can be submitted weekly and still be reported/exported bi-weekly, monthly, etc.), and change the time sheet layout to conform to specific needs. Call for details.

Language Extensions


This product can be provided in most languages and can be extended with additional languages. Call for details.

Price Tiers for Aestiva HelpDesk
(Based on count of Help Desk staff/End-users)
One-time (non-recurring) pricing based on number of active named users.
Price below includes setup and installation. Please call for quotation.

HD-15 $3,785 (Up to 5/100 users)
Plus $149 per additional user.
HD-50 $6,595 (Up to 20/300 users)
Plus $129 per additional user.
HD-150 $13,495 (Up to 50/1000 users)
Plus $89 per additional user.
Other Call for pricing.
Scaleable to 100,000+ users.
A75

Learn how Aestiva Help Desk can improve your workflow.

Call Us Schedule A Demo