From the point a ticket is opened to it final resolution, Aestiva Help Desk helps
you provide awesome support. Features include alerts, smart ticket routing, real-time
management reporting, real-time KPIs, and more. Call today.
Features
‣ Customized ticket design
‣ Intelligent routing of tickets
‣ Support queues and direct routing
‣ Priority alerts and expected delivery
‣ Real-time reports and KPIs
Other Benefits
‣ Installs on your server
‣ No recurring license fees
‣ 100% browser-native
‣ Integration-ready
‣ Affordable
Super Flexible. Highly Expandable.
Aestiva Help Desk can be expanded and assembled to serve different ticketing applications. As a Business Process Automation firm, Aestiva has production technology to configure the system almost any way you want.
More Reasons To Get Serious
We don't have any recurring software license fees. Call us radicals but we don't think you should be charged in year-two for work paid for and delivered in year-one. And we're upfront about our pricing too. See price chart below. Call today for a free demonstration.
Price Tiers for Aestiva HelpDesk (Based on count of Help Desk staff/End-users)
One-time (non-recurring) pricing based on number of active named users.
Price below includes setup and installation. Please call for quotation.
HD-15
$3,785 (Up to 5/100 users) Plus $149 per additional user.
HD-50
$6,595 (Up to 20/300 users) Plus $129 per additional user.
HD-150
$13,495 (Up to 50/1000 users) Plus $89 per additional user.
Other
Call for pricing. Scaleable to 100,000+ users.
A75
Pricing based on 36-month financing term1 with optional support thereafter.
Price includes setup, installation and support during the financing term.
Financing provided by Ritalia Funding. Call Aestiva for quotation.
Item
Users
Price/Month (Term)2
Optional Support Thereafter3
HD-15L
5/100 users
$192/Month (36 Months)
$79/Month
HD-50L
20/300 users
$334/Month (36 Months)
$138/Month
HD-150L
50/1000 users
$629/Month (36 Months)
$203/Month
1 No money down. $1 buyout at end of term.
2Price may vary. On approved credit only. Other lease options available.
3 Optional support contract. 12-month minimum. Cost-of-living adjustment not included.
A75
This product is available "a la carte" at the price below.
Aestiva Power Office "Everywhere Edition" required. Supports unlimited users.
Price: $4,995
Price does not include cost of Power Office Everywhere,
Professional Support, setup, installation, or development training,
if applicable. Call for details.
Help Desk Software - Enterprise Systems
Aestiva Help Desk can be installed for the entire enterprise. Aestiva delivers:
Multi-Lingual Systems
Distributed Systems (Servers installed around the world)
Scaling to Over 100,000 Users
Solutions Hosted In-House or 100% Outsourced
Deployment Planning and Opportunity Consulting
Aestiva's Help Desk Systems have low-IT overhead and can be deployed quickly. Our "simple-is-better" design
philosophy matches well with the goals of Aestiva's enterprise customers. For further information please call Aestiva and
ask for an Enterprise Deployment expert.
