Provide awesome support, seriously



From the point a ticket is opened to it final resolution, Aestiva Help Desk helps you provide awesome support. Features include alerts, smart ticket routing, real-time management reporting, real-time KPIs, and more. Call today.

Features
‣ Customized ticket design
‣ Intelligent routing of tickets
‣ Support queues and direct routing
‣ Priority alerts and expected delivery
‣ Real-time reports and KPIs
Other Benefits
‣ Installs on your server
‣ No recurring license fees
‣ 100% browser-native
‣ Integration-ready
‣ Affordable

Super Flexible. Highly Expandable.
Aestiva Help Desk can be expanded and assembled to serve different ticketing applications. As a Business Process Automation firm, Aestiva has production technology to configure the system almost any way you want.

More Reasons To Get Serious
We don't have any recurring software license fees. Call us radicals but we don't think you should be charged in year-two for work paid for and delivered in year-one. And we're upfront about our pricing too. See price chart below. Call today for a free demonstration.


See also: Features. FAQs. Reference.

Price Tiers for Aestiva HelpDesk
(Based on count of Help Desk staff/End-users)
One-time (non-recurring) pricing based on number of active named users.
Price below includes setup and installation. Please call for quotation.

HD-15 $3,785 (Up to 5/100 users)
Plus $149 per additional user.
HD-50 $6,595 (Up to 20/300 users)
Plus $129 per additional user.
HD-150 $13,495 (Up to 50/1000 users)
Plus $89 per additional user.
Other Call for pricing.
Scaleable to 100,000+ users.
A75


Help Desk Software - Enterprise Systems


Aestiva Help Desk can be installed for the entire enterprise. Aestiva delivers:

  • Multi-Lingual Systems
  • Distributed Systems (Servers installed around the world)
  • Scaling to Over 100,000 Users
  • Solutions Hosted In-House or 100% Outsourced
  • Deployment Planning and Opportunity Consulting

Aestiva's Help Desk Systems have low-IT overhead and can be deployed quickly. Our "simple-is-better" design philosophy matches well with the goals of Aestiva's enterprise customers. For further information please call Aestiva and ask for an Enterprise Deployment expert.


Product Info
‣ Home
‣ Features  
‣ FAQs
‣ Demo
‣ Platforms
‣ Footprint
‣ Requirements
‣ License

Free Demos
Aestiva conducts over-the-web demonstrations daily. Have questions?

Call 1-888-237-8482.
(11am to 8pm, EST)


Request Info
Complete an on-line Request for Information form.

More Value
View advanced features provided with all Aestiva products.


   More Value.

  • Products can integrate with non-Aestiva products.
  • Products include dynamic reporting system.
  • Products include executive dashboard module.
  • Products are multi-language ready.
  • Products include detailed audit trail.
  • Products can be extended with special features.
  • Products utilize user-friendly paper-like forms.
  • Products are affordable.
  • Products can be installed on your server.
  • Products can also be installed on the cloud.
  • Products can be scaled across multiple servers.
  • End-user and admin side is 100% browser-based.
  • Products are assembled and delivered fast.
  • Prices on-line include end-to-end customer support.
  • Products require limited or no in-house IT support.
  • Products can be combined with other Aestiva products.
 





 Links

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Inventory SoftwareAsset Management SoftwareRequest For Quote Software
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 Customers
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 Contact
 
Email/Phone:
sales@aestiva.com
1-888-AESTIVA (237-8482)
1-310-697-0338


US Business Hours:
8am - 5pm, PST (11am to 8pm, EST).

International Hours:
Please email us for a call-back during your
work hours.


To send an RFQ:
Click here to send Aestiva an RFQ.

Getting no answer on a toll-free or primary phone number?
Call 310-872-7291, or 310-872-6198, 11am - 8pm EST, and tell us.


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